Tom Doescher – Page 55 – Doescher Advisors

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Entries by Tom Doescher

What happens if you get hit by a Buick or a bus?

May 28, 2012/in Nuggets and Encouragement Regarding Strategy and Focus/by Tom Doescher

A lot of people seem to think that they are going to live forever. But just in case you don’t, do you have a plan? We have advised so many business owners on this subject, and have noticed a distinct trend. Typically, they will say, “I don’t know whether I want to sell or continue […]

Do you personally invest in new products and services?

May 21, 2012/in Nuggets and Encouragement Regarding Strategy and Focus/by Tom Doescher

You are the one who knows your company and its capabilities best. You also probably understand your customers/clients best. So how engaged are you, really, in developing new products or services? I believe both Steve Jobs and Bob Lutz would say the customer doesn’t know what they want. Of course, neither of them was big […]

He will never make it being that focused

May 14, 2012/in Nuggets and Encouragement Regarding Strategy and Focus/by Tom Doescher

On February 21, I posted a blog entitled “The Big Three,” in which I named the three traits world-class leaders must possess. The second of those traits was focus. One of my favorite stories about focus is this: A young CPA moved from New York to Detroit, and he struggled to find a job in […]

Service, service, service

May 7, 2012/in Extraordinary Customer/Client Service/by Tom Doescher

I am becoming obsessed with great service, and am increasingly intolerant of bad service. I recently received great service in a completely unexpected place — the T.G.I. Friday’s in the Atlanta Hartsfield-Jackson Airport. (You know what airports are like — crowds, lines, cranky people.) When I approached the hostess and gave her my name, I […]

Leader versus manager

April 30, 2012/in Ideas to help you build a solid team/by Tom Doescher

I may lose some readers over this one, but here goes anyway. Many leaders — including Frank Moran, former managing partner of Plante & Moran — have said you manage tasks, but you lead people. I believe this is especially true today, because there are very few purely manual jobs. I have spent the last […]