Tom Doescher – Page 54 – Doescher Advisors

About Tom Doescher

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Entries by Tom Doescher

We need more Joes today

July 30, 2012/in Extraordinary Customer/Client Service/by Tom Doescher

Joe, born in 1948, has operated the shoeshine stand at Flint Bishop Airport since 1980. What a breath of fresh air he is! He provides an outstanding shoeshine — one of the best I have ever had. He wears a collared shirt and a tie, is very polite, smiles a lot, and works hard. Joe, […]

The “Big 4”

July 16, 2012/in Sharpening Your Personal Leadership Skills/by Tom Doescher

On February 21, I posted a blog entitled “The Big 3,” which listed the top three traits of great leaders. Shortly thereafter, I realized I had missed an important ingredient. In my March 29 newsletter, I referenced an article entitled “Three Profiles in Organizational Humility,” by Patrick Lencioni. This was the same newsletter in which […]

Do Your Associates Feel That You Have Their Back?

July 2, 2012/in Sharpening Your Personal Leadership Skills/by Tom Doescher

I believe great leaders help their key associates stretch and achieve their highest potential by “covering their backs.” In other words, they are willing to say: “No matter what happens, do your best and I will not second-guess you.” A vivid example of this occurred when I was given an assignment that I did not […]

What Does Mentoring Look Like?

June 18, 2012/in Sharpening Your Personal Leadership Skills/by Tom Doescher

There is no secret formula for mentoring someone, but one thing is certain: It requires spending a lot of time together. One of my favorite mentoring stories involves an owner-operated manufacturing business where the founder — an Ivy-League-schooled, impressive, enlightened individual — was preparing his son to run the business. One of the many examples […]

Are We Having Fun Yet?

June 4, 2012/in Sharpening Your Personal Leadership Skills/by Tom Doescher

Most people have no idea what kinds of pressures business owners have to deal with every day. From the outside, the idea of being in charge and owning a business looks pretty cool — yet we’ve all heard it said that it’s lonely at the top. I had an experience with a business owner one […]