Tom Doescher – Page 58 – Doescher Advisors

About Tom Doescher

This author has not written his bio yet.
But we are proud to say that Tom Doescher contributed 297 entries already.

Entries by Tom Doescher

Attitudes of 2nd, 3rd and 4th generations

February 14, 2012/in Nuggets and Encouragement Regarding Strategy and Focus/by Tom Doescher

If the founder of a business is interested in making sure his life’s work continues for many generations down the line, he needs to focus on mentoring the next generation early on, in addition to creating successful products or services. (When I say “next generation,” I mean the next generation of owners and associates.) In […]

Another owner story

February 7, 2012/in Extraordinary Customer/Client Service/by Tom Doescher

Last summer, my car windshield was the target of a stone that cracked the glass. The next morning I went to the grocery store and, in the parking lot, I noticed a pickup truck with a sign advertising “glass replacement” on the side of it. The service this guy provided was world-class. He told me […]

Are you focused?

January 31, 2012/in Nuggets and Encouragement Regarding Strategy and Focus/by Tom Doescher

So many good businesses do not reach their full potential because they try to do everything and never become world-class at anything. The other day I went to a new shop to have my car repaired. The owner had a fixed list of services, and fixed hours. He knows what he does, he does it […]

When associates behave like owners, good things happen

January 24, 2012/in Ideas to help you build a solid team/by Tom Doescher

A number of years ago I was on a plant tour, which I really love to do. When we arrived at a particular machining station, the owner asked the operator to explain what the machine was doing. The operator gave the most complete explanation I had ever heard, including the business case for purchasing this […]

My son’s name is Kaka

January 17, 2012/in Ideas to help you build a solid team/by Tom Doescher

Here is another story from China. I was meeting with a Chinese business owner and we were getting to know one another. In an effort to build the relationship and develop a better understanding of each other, I asked him about his family. He started to tell me about the various family members, and when […]