Recently we had the privilege of hearing Angela Ahrendts, CEO, speak about the transformation of the 150-year-old British icon Burberry. According to Ahrendts, an important contributor to the company’s success was the off-site meetings she conducted with the youngest and brightest Burberry associates. As we listened we were reminded of Apple’s “Top 100” retreats, conducted by Steve Jobs, and the “ranks off” meetings suggested by technology consultant Scott Klososky.
If you have a way of getting uncensored feedback from your younger team members, I would love to hear about it. If not, I would highly encourage following the lead of Ahrendts, Jobs, and Klososky in developing a similar process that will fit in with the character and culture of your company.