Those of you who personally know me or have been reading my blogs are aware that I have highly recommended using the 12 questions found in the book First, Break All the Rules, by Marcus Buckingham. This summer, I heard Buckingham speak, and discovered he has pared his 12 questions down to eight (fewer is always better).
During his presentation, he explained that some of the original 12 questions were focused on the company, while others pertained to the team member. He went on to say that the best employers encourage their team leaders to really understand their team members’ point of view. In reviewing and reorganizing his original 12 questions, Buckingham classified half of the questions (four) as company-focused; the other half address the individual team member. Then, he paired up the questions and categorized them: Purpose, Excellence, Support, and Future.
As with the 12 questions, I would highly encourage leaders/supervisors to use the Buckingham 8 Questions as a tool for career planning sessions (annual reviews) and/or as a gut check to make sure you’re thinking about questions from your team members’ point of view.