The Coach's Corner

Archive for April, 2016

The Johari Window

April 18th, 2016 // Tom Doescher //
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Tom Doescher - Doescher Advisors

In Edgar H. Schein’s book, Humble Inquiry: The Gentle Art of Asking Instead of Telling, he mentions the Johari Window tool, which was invented by two American psychologists — Joe Luft and Harry Ingham — in 1955.

Instead of me trying to explain it, I would highly recommend watching this two-minute video clip:

(Or watch here)

I have written before about the importance of leaders being transparent with their team. I had the good fortune of experiencing my longtime mentor, Ken Kunkel, model the behaviors that are discussed in the video.

Are you the Marlboro Man (or whatever the equivalent is for a woman)? Would your team say they know you really well?

Humble Inquiry

April 4th, 2016 // Tom Doescher //
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Tom Doescher - Doescher Advisors

Over the years, many people have told me that I’m a good listener. Recently, I discovered that I’m not as good as I would like to be. One behavior that I have identified and that I don’t like in myself is that sometimes, when someone describes a business problem that I have experienced many times, I jump to a conclusion and offer my advice without asking many questions about the individual’s specific concern.

In Edgar H. Schein’s book, Humble Inquiry: The Gentle Art of Asking Instead of Telling, he says, “We must become better at asking and do less telling in a culture that overvalues telling.” Ouch! He also says, “Humble inquiry is the fine art of drawing someone out, of asking questions to which you do not already know the answer, of building a relationship based on curiosity and interest in the other person.” He suggests thinking about what we ask, how we ask it, where we ask it and when we ask it.

Even for those of you who are “great listeners,” I would suggest reading this short little book because it’s filled with many very practical suggestions.

So you say you’re a good listener. What would your subordinates say?

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Tom DoescherYou’ll find stories from the trenches, business lessons, and pertinent questions to help you find inspiration, professional growth, and leadership savvy.

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